At Luxury Karat, we take care to ensure every order is handled properly before it reaches you.
Because our jewelry is sourced from our suppliers before being shipped to customers, orders require additional processing time. Once an order is placed, we arrange for the item to be received, checked, and prepared for shipment to your delivery address.
Please allow up to 14 calendar days for your order to be shipped to you. We aim to process and ship orders as quickly as possible, but processing times may vary depending on product availability and supplier fulfillment.
Customers are responsible for shipping costs. Available shipping options and applicable charges will be displayed at checkout before payment is completed.
Once your order has shipped, tracking information will be provided when available so you can follow your package's progress.
Delivery times may vary depending on supplier availability, order processing, shipping method, carrier delays, weather, and other circumstances beyond our control.
Our processing and fulfillment timeline is up to 14 calendar days. Carrier transit time may be additional unless otherwise specified at checkout. We will communicate significant delays when reasonably possible.
Customers are responsible for providing accurate and complete shipping information at checkout. Please contact us as soon as possible if you notice an error. We cannot guarantee that shipping details can be changed after an order has been processed or shipped.
If your package is delayed, appears lost, or arrives damaged, please contact Luxury Karat using the customer-service email listed on our website. Include your order number and relevant details so we can investigate and assist you.
Any applicable remedies or refunds required by law will be honored.
If you have questions about shipping or your order, please contact Luxury Karat through the customer-service contact information listed on our website. We are happy to help.